Help & FAQs
Questions, answered
Everything you need to know about our bamboo bedding, sizes, care, delivery and returns.
FAQs
Frequently asked questions
What's in each bedding set?
Every adult set includes a duvet cover with button closure, an extra-deep fitted sheet with a 40cm pocket, and two pillowcases (50 x 75cm).
What sizes do you make?
Double: duvet cover 200 x 200cm, fitted sheet 135 x 190cm. King: duvet cover 225 x 220cm, fitted sheet 150 x 200cm. Super King: duvet cover 260 x 220cm, fitted sheet 180 x 200cm. Our baby sets are sized for cot and cot bed mattresses.
Will the fitted sheet fit my deep mattress?
Yes. Our fitted sheets have a 40cm deep pocket with elastic all the way round, so they fit deep and pillow-top mattresses snugly.
What colours do you have?
Six adult colours: Lunar White, Moonshadow Grey, Evening Sandstone, Evergreen Eclipse, Nightfall Navy and Slate Noir. Our cot bed sets come in Pure White, Light Pink and Light Blue.
What is your bedding made from?
100% organic bamboo viscose, woven into a silky 300 thread count sateen with a soft, natural lustre.
How does bamboo compare to cotton?
Bamboo sateen feels silkier and cooler to the touch than most cotton. It's naturally breathable and moisture-wicking, which makes it a favourite for warm sleepers.
How should I wash my bamboo bedding?
Machine wash at 30 to 40°C on a gentle cycle with a mild liquid detergent. Avoid bleach and fabric softener. Line dry or tumble dry on low, and remove promptly for a smooth finish.
Can my baby use the cot bed set?
Yes, with the right pieces for their age. For babies under 12 months, use the fitted and flat sheets only, and follow safe sleep guidance from the Lullaby Trust. The duvet cover and pillowcase are for toddlers aged 12 months and over.
How much is delivery?
UK mainland standard delivery is free and takes 3–4 working days. Express delivery is £4.99 and takes 1–2 working days. Europe is £14.99 and takes 5–7 working days, excluding customs and import duties. See our delivery and returns page for details.
What's your returns policy?
You can return unused items in their original sealed packaging within 30 days of delivery. Faulty items are always covered. Read the full returns policy.
Do you really plant a tree for every order?
Yes. For every GF order we plant a tree through JUST ONE Tree, a non-profit reforestation programme.
Do you supply shops, hotels and holiday lets?
Yes. Visit our Trade page or email trade@goldenfleece.online for our wholesale price list.
Where are you based?
We're a small family business in Pembroke Dock, Pembrokeshire, West Wales.
How can I contact you?
Call 07584 300405, email hello@goldenfleece.online, or visit our Contact page to reach the right department.